7c777com Privacy Policy
This policy provides a full description of how your personal information is collected, stored, and protected.
Section 1 — Introduction and Scope
7c777com ("we", "our" or "platform") fully respects your personal privacy. This privacy policy is a legal document that describes what information we collect, for what purposes we use it, and how we keep it secure when you visit our website, create an account, or use any of our services.
This policy applies to users residing in Bangladesh. Our services are for those aged 21 and above only. If you are below this age limit, please do not use our site.
We may update this policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page. We will notify you at your registered email address about any significant changes.
Section 2 — Definitions and Meaning of Terms
The key terms used in this policy are defined below.
Personal Information
Any information that can directly or indirectly identify a specific individual, such as name, email address, date of birth, mobile number, or financial transaction details.
Processing
Any operation carried out on personal information — including collection, storage, modification, transfer, use, or deletion.
User / You
Any person who visits or holds an account on the 7c777com platform.
Cookie
A small text file stored on your device, used to improve the browsing experience and customize services.
Third Party
Any person or organization other than 7c777com or the user, such as payment providers (bKash, Nagad, Rocket) or game software providers.
Section 3 — Types and Sources of Information Collection
We collect information in two main ways: what you provide directly and what our systems record automatically.
Information You Provide
Information you submit when registering an account or using our services:
- Full name and date of birth
- Email address
- Mobile number
- bKash / Nagad / Rocket account number or bank account details
- Identity verification documents (when required)
- Messages sent to the support team
Automatically Collected Information
When you use the site, the following information is recorded automatically:
- IP address and device information
- Browser type and version
- Pages visited and click history
- Session duration
- Geographic location (down to city level)
- Transaction logs and gaming activity
Cookies and Tracking Technologies
We use session cookies, persistent cookies, and similar technologies. These:
- Remember your login state
- Save language and preferences
- Help detect fraud
- Analyze site performance
You can disable cookies from your browser settings, though some services may not function properly as a result.
Information Received from Third Parties
In some cases we may also receive information from trusted third parties:
- Transaction confirmations from payment gateways
- Anti-fraud service providers
- Identity verification agencies
- Game software providers (gaming activity data)
Section 4 — Purposes of Use of Information
We use collected information only for lawful and specific purposes.
Account Management
For creating and verifying accounts, ensuring login security, recovering passwords, and sending account-related notifications.
Financial Transactions
For processing deposits and withdrawals, maintaining transaction history, and preventing financial fraud.
Customer Support
For resolving your complaints and questions, providing assistance through 24/7 live chat, and improving service quality.
Security and Compliance
For detecting and preventing unlawful activity, ensuring age verification, and meeting applicable legal obligations.
Responsible Gaming
For identifying unusual gaming patterns and taking action in line with responsible gaming policy.
Service Improvement
For analyzing site performance, adding new features, and improving the user experience.
Section 5 — Information Transfer and Disclosure
We do not sell or rent your personal information to third parties. Only the necessary information may be transferred in the specific circumstances described below.
Service Partners
Service providers under contract with us, such as:
- Payment processors (bKash, Nagad, Rocket, and banks)
- Game software companies
- Data storage and cloud service providers
- Anti-fraud and security services
These partners receive only the information needed for their specific tasks and are required to comply with our privacy standards.
Legal Obligations
We may disclose information in the following circumstances:
- As part of a court order or legal process
- In response to a legitimate request from a government authority
- In investigations into money laundering or fraud
- When urgently needed to protect 7c777com or other users
Section 6 — Data Security Measures
7c777com applies industry-standard technical and organizational measures to protect your information.
SSL Encryption
All data transmissions are secured through TLS/SSL encryption. Third parties cannot read the traffic.
Firewall and Access Control
Strict access control measures and firewalls prevent unauthorized entry.
Password Hashing
Passwords are never stored in plain text — industry-standard hashing algorithms are used.
Regular Audits
Regular system audits and tests are conducted to identify security vulnerabilities.
Although we apply the highest security measures, no digital system is completely secure. If you notice any suspicious activity, please inform our support team immediately.
Section 7 — Data Retention Period
We do not retain any information longer than necessary. The retention policy for different types of information is set out below.
Account Information
For as long as the account remains active, and for a specified period after account closure as required by law. Financial records may be retained for a longer period in accordance with applicable law.
Transaction Records
Records of all financial transactions are retained for as long as required for audit and legal purposes, even after account closure.
Customer Support Messages
The history of support-related communications is retained to ensure service quality and to facilitate dispute resolution.
Cookie and Log Data
Session cookies are deleted when the browser is closed. Persistent cookies remain for a maximum of 12 months. Server logs are retained for a limited period.
Section 8 — User Rights
You have the following rights over your personal information. To exercise these rights, contact our support team.
Right of Access
You have the right to know what information we collect and process about you. Upon request, we will provide you with a copy of your personal information.
Right to Rectification
If any of your information is incorrect, you may request a correction. You can update much of your information yourself through your account settings.
Request for Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Objection to Processing
You may object to your information being used for marketing purposes. Let us know at any time to stop unnecessary communications.
Section 9 — Protection of Minors
7c777com services are for those aged 21 and above only. We do not knowingly collect any information from those under the age of 21.
An age verification process is in place during registration. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be securely deleted.
If you believe that a minor is using our platform, please notify us immediately at [email protected].
Section 10 — Policy Changes & Contact
Policy Updates
We may update this privacy policy as our services, technology, or legal requirements change.
- You will be notified by email of significant changes
- The "Last Updated" date at the top of the page will change
- Continued use of the site after changes will be considered as consent
- You are advised to check this page regularly
Contact Us
Contact us for any questions, concerns, or to exercise your rights regarding the privacy policy:
- Email: [email protected]
- Live Chat: Available 24/7 (in Bengali)
- Hours: 7 days a week, 24 hours a day (BST, UTC+6)
We will try to respond to your request promptly and carefully.
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